About me

Muhammad Hamza Altaf

Work Experiences


June 2019 - July 2024

Co-founder & CEO

SOOP Technologies

  • Led the design and development team to build web and mobile suite, digitizing the academic, financial, staff management and communication workflows for 470+ educational institutions serving over 700K students
  • Reduced exam creation time for teachers by 90% through a RAG-based AI leveraging embeddings model and ChatGPT API
  • Digitized billing process through an integration with digital banking APIs, reducing voucher printing by 65%
  • Integrated with bank lending APIs, enabling students to apply education loans, resulting in processing of 4000 loans
  • Collaborated with marketing and sales teams to implement referral programs boosting customer acquisition by 20%
  • Conducted extensive user research, achieving product-market fit in 6 months by uncovering unmet needs and jobs to be done in financial, academic and management workflows through user interviews

March 2022 - June 2024

AI Product Manager

Hyly.AI

  • Analyzed current offerings to identify opportunities to leverage Generative AI and conducted research to shortlist tools and technologies for building ML pipeline
  • Spearheaded the specifications, wireframes, development, and testing of Hyly’s Gen AI based email and chat AI, driving an 25% increase in apartment leasing agreements
  • Collaborated with engineering, and customer success teams to optimize AI training data and improve Hyly’s chatbot response accuracy by 55%

April 2021 - Mar 2022

Product Manager

Hyly.AI

  • Led development and design efforts to revamp 6 different products into one suite, Journey AI
  • Integrated mix panel to keep track of key metrics, reducing the bucket leakage by 34% boosting ARR by $200K
  • Established test-driven development practices reducing bugs by 29% and customer support tickets by 17%

Jan 2017 - May 2019

Full Stack Developer

Ailaaj

  • Integrated 4 diagnostic labs enabling users to order lab tests from Ailaaj generating 700K PKR revenue in 1st quarter
  • Developed and deployed a clinic management system for 4 major hospitals, optimizing patient workflows

My Expertise

Software Engineering

Ruby on Rails

React

Flask

Data Analysis

LangChain


Product Management

Customer Interviews

Requirements Engineering

Sprint Planning & Execution

Success Metrics Tracking


Growth Hacking

Communication Strategy

Landing Page Optimization

Product-Led Growth

Google Tag Manager


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